Riverside, CA 92517-5760. Welcome to WebConnect! Another option that the Salvation Army is familiar with is SHARE, which is a Riverside Public Utilities (RPU) emergency assistance program that assists qualified, low-income individuals.Get help with paying deposits and utility bills. Program participation The program is funded by Federal Department of Health and Human Services through the State Department of Community Services and Development. Learn about our assistance programs, off-peak pricing, or energy and water upgrades. SHARE is funded by the City of Riverside and is specifically for Riverside Public Utilities customers. CAP Riverside administers both programs. A separate program application and For more information on closures, please visit COVID-19 information page. What are the most common reasons an application would be denied? “Utility assistance … RPU’s authorized Make direct payment to my Riverside Public Utilities bill. Make a One Time Payment Click here. A typical inspection will include blower door testing for air leakage, combustion appliance testing for safety and efficiency, and a Health and Safety inspection. Please call (951) 782-0330 to have Customer Service activate this option. If you have questions, please call Customer The deadline for the County of Riverside’s Business Assistance Grant Program is Friday, November 13th! Required forms should • Weatherization Assistance Program: The Weatherization Assistance Program is a federally-funded low-income residential energy conservation program. Añadir por cada persona adicional: Funding is limited so not all qualified applicants may be approved. If I qualify, how soon will I receive the credit? Utility Assistance. Non-profits offer money to help with paying rent or transportation/car expenses, free boxes of groceries, grants for utility bills, medical or dental care, and other aid. *Las Pautas de Pobreza Federal están sujetas a cambios. The level of incentive for electric payment assistance is $15 a month, not to exceed $180 per customer per 12-month period. In our effort to encourage the community we serve to comply with County, State and CDC guidelines to practice social distancing and remain at home, Community Action Partnership of Riverside County is making the following change: Effective immediately, Community Action Partnership requests that you submit your application for Utility Assistance by mail or online at  https://www.caliheapapply.com/ . 2.I hereby authorize RPU to release information regarding my bills past and future, to CAP. ... You can locate your account number on your utility statement, or by contacting Customer Service at 951.782.0330. Pay your bill, view your history, sign up for paperless e-Billing, whenever it's convenient for you! Any residential water customer that has been identified and verified as low-income (200% below the Federal Poverty Level Guidelines) a 60-day waiting period during delinquency before receiving a 48-hour disconnections notice, qualifies them for an amortized payment plan and reduced same day reconnection fee of $50. View more regarding program guidelines at https://www.capriverside.org/program/utilityassistanceprogram. Dial 909-782-0330 uninterrupted service, continuous service cannot be guaranteed. Every year, over 6,000 eligible low-income households benefit from utility payment assistance and more than 700 homes are weatherized. Demonstrate one of the following as of March 1, 2020: For more information, call RPU Customer Service at (951)782-0330 or e-mail ERAP@riversideca.gov. *Customers who have already received the $250 ERAP bill credit will have an additional $150 credit added to their account automatically. Box 5760 There are two types of air conditioners – split systems and packaged units. For information regarding RPU Assistance Programs, visit RiversidePublicUtilities.com/Assistance or contact RPU Customer Service at (951) 782-0330. Servicios Públicos de Riverside (RPU) estableció el programa de Compartiendo Hogares Ayuda la Energia de Riverside (SHARE) en 1989 para proveerles ayuda para sus biles de servicios públicos a los residentes de Riverside de bajos ingresos. Cualquier cambio de domicilio mientras que se está recibiendo el crédito de SHARE del cobro mensual transferido al nuevo domicilio por los meses restantes en el período de 12 meses. A 12-month period starts when a customer applies for and receives assistance and only if the customer has not applied for and received such assistance within twelve months of the date of the new application. “Riverside County’s utility assistance program is a resource that can help residents in financial need,” said Supervisor V. Manuel Perez. Please allow up to 2 weeks to process applications. Effective from March 1, 2020 - 3 Months after End of Local Emergency Declaration. Riverside Public Utilities (RPU) established the Emergency Recovery Assistance Program (ERAP) in response to the COVID-19 pandemic to assist active residential electric customers that have experienced reduced income due to loss of employment or reduced hours as a result of COVID-19. Total Monthly Income: $747. Customers must fulfill all program specific and general RPU program guidelines to be eligible for incentives. The RPU utility bill must be in the name of the applicant, Required to re-certify every 12 months from the date of application, Notify RPU if you no longer qualify (if receiving the monthly assistance), Valid government-issued I.D. Learn More Community Action changes people’s lives, embodies the spirit of hope, improves communities, and makes America a better place to live. Payments are made directly to the utility … RIVERSIDE COUNTY WORKFORCE DEVELOPMENT CENTER - Specializing in helping businesses fill their workforce need, or helping a job seeker find a job. California utilities suspend non-payment shutoffs due to coronavirus. It takes 60 to 90 days for the credit to appear on your utility bill. The level of incentive for electric emergency and deposit payment assistance is $150 per customer, per 12-month period. The maximum combined incentive for all rebates is $25,000 per customer account per year, with the rebate being no more than 25% of the equipment cost. To qualify, please visit 3025 Madison St. Riverside, CA 92504 with the following documentation: For more information, please call Customer Service (951) 782-0330. It is an option for low income families that are struggling and are facing some type of hardship. Clients whose utilities are included in their rent DO NOT qualify for ECIP/FT. For questions regarding your RPU utility account contact RPU Customer Service at (951) 782-0330. El programa ha asistido sobre 95,000 residentes de bajos ingresos. • Energy Education: CAP Riverside requires all utility payment assistance/weatherization customers to receive energy conservation education. (Programa de Asistencia de Pagos SHARE de Servicios Público). In order to receive rebates, all equipment efficiency standards must be met. SoCalGas has paused all face-to-face interaction including customer outreach, enrollment, installation and inspection work until further notice, with the exception to the following: The Energy Savings Assistance Program (ESAP) is designed to help To apply by mail, complete the application with required documents attached and mail to: Community Action Partnership of Riverside County Our payment section provides opportunities to pay your bill, make a one-time payment, or see a utility bill breakdown. Instructions: All forms must be printed and filled out in blue or black ink. Applicants must complete an application at Community Action Partnership of Riverside County, 2038 Iowa Ave., Ste. Los clientes deben satisfacer todas las pautas específicas y generales del programa de RPU para ser elegibles para incentivos. P.O. Applications are subject to approval and periodic review by the City of Riverside Public Utilities … Todas las Pautas Generales del Programa se aplican. improvements to income-qualified renters and homeowners. Mail the applications and copies of your supporting documents to: Community Action Partnership of Riverside County What types of utilities does the program pay for? A customer is ineligible for the $150 electric emergency and deposit assistance until a 12-month period has passed since they last applied and received SHARE assistance, even if the applicant moves to a new address. All other utility customers should fill out a LIHEAP application. Please call (951) 782-0330 to have Customer Service activate this option. All needed improvements are made at no cost to you. Contact RPUPublicBenefits@riversideca.gov for questions on rebates or programs. Government Issued Identification (State Driver's License, State ID, Passport, Military ID), Income documentation for each person in the household (last 4 weeks), Award letter from: CalFresh/SNAP, CalWorks/TANF, LIHEAP, Medi- Cal/Medicaid, Healthy Families A&B, National School Lunch Program, SSI, WIC, Bureau of Indian Affairs General Assistance. Total Annual Income: $8,960 When funding is available, it can pay out up to $150, and the money goes directly to the customer’s account. *Federal Poverty Guidelines are subject to change. Schedule an appointment today at 1-800-818-4298. It takes up to two weeks to receive, review and process the application. Please don't fax in your application. contractors will come to your home and may provide free: Eligibility for ESAP no cost energy efficient home improvement program is based on income and household size. Total Annual Income: $8,960 Charities, as well as the government in Riverside County, provide financial help to low income families. Sharing Households Assist Riverside's Energy Fund (SHARE) is a bill assistance program for qualified low income residential electric and water customers. To review the specific program guidelines and specifications visit the guideline page on the Green Riverside website. Elect a 'round-up' option where the cents of your bill will round up and automatically donate to the SHARE fund each month. 1. You may mail your SHARE application, copy of your Driver's License/ID Card, copy of your social security card and proof of income or current year government assistance program to: You will receive notification of application status by phone. Community Action Partnership of Riverside County (CAP Riverside) administers the federally-funded Low-Income Home Energy Assistance Program (LIHEAP), which provides utility payment assistance and weatherization services to low income customers in Riverside County. Riverside Public Utilities (RPU) established the Sharing Households Assist Riverside’s Energy program (SHARE) in 1989 to provide low-income residents with utility bill assistance. physician’s certification of medical condition are required. Utility bills and deposits are paid up to $150 on a one time basis in a 12 month period. Write in an amount for a one-time donation on your utility bill payment slip. SHARE customers may also apply for LIHEAP. • CARE (California Alternative Rates for Energy): Customers can also apply for the CARE program. Energy saving services include measures such as attic insulation, caulking, water heater blanket, heating/cooling system repair or replacement, and other energy-efficient measures. Who can apply to ERAP? In the event of a power outage, patients requiring Para cualquier pregunta o consulta, envíe un correo electrónico RPUSHARE@riversideca.gov. Please write legibally as unreadable applications may cause delays in the processing of these items. 3. (Driver's license, Identification card, REAL ID, Passport, Military ID), Last four digits of social security number, Unemployment letter from previous employer on company letterhead, Claim letter from Employment Development Department (EDD). For questions, contact a Community Action Partnership of Riverside County advisor at (951) 955-4900 or visit https://www.capriverside.org/ for additional County of Riverside resources. does not guarantee service on delinquent or past due accounts. Customer Service at 3901 Orange Street, Riverside CA 92501 or 3025 Madison Street, Riverside, CA 92504. • ECIP or F/T (Energy Crisis Intervention Program or Fast Track): ECIP component of the program consists of gas and electric bill payments, wood, propane and oil payments, and furnace repair and replacement on behalf of those households identified in a crisis situation. La factura de la utilidad de RPU estar a nombre del solicitante, Todos los ingresos del hogar deben ser proporcionados, Requiere ser re-certificado cada 12 meses, Notifique a RPU si ya no califica (si recibe la asistencia mensual), Identificación válida expedida por el gobierno (licencia de conducir,tarjeta de identificación REAL ID), Aviso de urgencia actual y/o aviso de desconexión, Ingresos de todos en el hogar (últimas 4 semanas), Talónes de Cheques: copias de todos sus talónes/recibos (últimas 4 semanas), mes de paga completo consecutivo, Carta de adjudicación SSI o SSA (que cubra el año en curso), Declaración de Banco actual que directa depósito sólo para SSI, SSA, TANF o pension, Talones de Cheques de Desempleo /depósito directo imprimible, Aviso de TANF de acción actual o imprimible de pasaporte a servicios (incluyendo mes actual), Recibos de manutención de hijos / imprimible, Prueba de trabajo por cuenta propia (actual formulario de impuestos 1040 y horario C), Trabajo pagado en efectivo (trabajos diversos-declaración escrita del tipo de trabajo, el dinero ganado durante las últimas 4 semanas, firma y fecha). These services reduce energy use and lower utility bills, creating safer and more self-sufficient households. Documentos requeridos para la elegibilidad: Utilicare is a medical support program for residential electric customers. • Utility Assistance: The utility assistance program is a one-time assistance program that helps low and moderate-income Energy 003individuals and families with utility payment assistance. 3.I certify that I … Community Action Partnership of Riverside County (CAP Riverside) administers the federally-funded Low-Income Home Energy Assistance Program (LIHEAP), which provides utility payment assistance and weatherization services to low income customers in Riverside County. Please don't drop your application off at our main office or a satellite office. 909-782-0330; 909-826-5485 for … SHARE or LIHEAP: Which is for you? There are 3 ways to donate to the SHARE program fund: 1. Call (951) 955 - 0493 to contact our Riverside office. Income qualification is based on 200% of the 2020 Federal poverty income guideline and the number of people in the household. Los solicitantes deben llenar una solicitud en la comunidad de acción de Riverside County, 2038 Iowa Ave., Ste B-102 Riverside, CA 92507. Riverside Public Utilities - WebConnect. No utility shut-offs will be undertaken through the duration of the emergency. Envíe su solicitud SHARE, copia de su licencia de conducir / tarjeta de identificación, copia de su tarjeta de seguro social y comprobante de ingresos o programa de asistencia gubernamental del año en curso a: Recibirá una notificación del estado de la solicitud por teléfono. ATTENTION: ESAP Program is on hold until further notice. Riverside County assistance programs. Riverside Public Utilities SHARE Payment Assistance Program Riverside Public Utilities (RPU) established the Sharing Households Assist Riverside’s Energy program (SHARE) in 1989 to provide low-income residents with utility bill assistance. Utility assistance Riverside County, California lower your monthly bill, while making your home more energy efficient. Once your application has been reviewed, you will be notified by mail if it has been approved or denied. Riverside Public Utilities is a consumer-owned water and electric utility that has been providing high-quality, reliable services throughout the City of Riverside since 1895. Riverside City Public Utilities Information provided by: Riverside County Office on Aging. These programs are administered by local public housing agencies (PHAs) authorized under State law to operate housing programs within an area or jurisdiction. The Weatherization Program services to improve the energy and efficiency of a home, including attic insulation, weather stripping, minor house repairs, and related energy conservation measures. What do I need to provide in order to apply? El nivel de incentivo para la asistencia de electricidad de emergencia y pago del depósito es $150 por cliente, por período de 12 meses. 1.I hereby authorize the Community Action Partnership (CAP) to examine all employment, income, utility, and o ther records pertinent to my application for energy assistance. 2. CAP Riverside has over $3 million available to assist residents living in the cities and unincorporated communities of Riverside County with utility assistance for gas, electric, water, sewer, trash, telephone and Internet service. El nivel de incentivo para la asistencia del pago de la electricidad es $15 al mes, que no exceda $180 por cliente, por período de 12 meses. For more information, call (951)955-4900, Monday through Friday, 8a-5p. In order to qualify for this benefit program, you must be a resident of the state of California, you must need financial assistance for home energy costs and you must have an annual household income (before taxes) that is below 60% of the State Median Income. These figured are updated each January. Un período de 12 meses comienza cuando un cliente solicita y recibe asistencia y sólo si el cliente no ha solicitado y recibido dicha asistencia dentro de los doce meses de la fecha de la nueva solicitud. Any change of address while receiving the monthly bill SHARE credit will transfer over to the new address for the remaining months in the 12-month period. Housing Choice Voucher Program. ERAP will assist active residential electric customers with a one-time $400 credit towards their utility bill. The program has effectively assisted over 95,000 low-income residential customers. A person who participates or has household family members who participate in certain other benefit programs, such as the Supplemental Nutrition Assistance Program (SNAP), Supplemental Security Income (SSI), Temporary Assistance for Needy Families (TANF) or certain needs-tested Veterans benefits may be automatically eligible. A separate program application and physician's certification of medical condition are required. Below is a list of consumer protection provisions enacted in response to the COVID-19 outbreak in California. The Low Income Home Energy Assistance Program (LIHEAP) is an additional utility assistance program administered by the Community Action Partnership of Riverside County. El nivel de incentivo para la asistencia de pago de agua es de $2.75 que no exceda $33 por cliente, por período de 12 meses. This public benefit program offers rebates to residential electric customers when they purchase and install new high energy-efficient air conditioning systems or heat pumps in their homes. The maximum combined incentive for all rebates is $25,000 per customer account per year, with the rebate being no more than 25% of the equipment cost. This may cause your electric consumption to increase beyond normal patterns. The Section 8 rental voucher program provides rental assistance to help very low income families afford decent, safe, and sanitary rental housing. Riverside Public Utilities - UtiliCare is a utility bill assistance program that provides a defined quantity of electricity at reduced rates to any family or household with a full-time resident who needs their power for a medical reason. I hereby authorize Riverside Public Utilities (RPU) to: Examine all employment, income, utility and other records pertinent to my application for energy assistance. Provides emergency food, rental assistance, motel vouchers, clothing, and disaster services as funding permits. What are the Benefits?At Riverside Public Utilities, we understand that certain medical conditions require the use of electronic devices or appliances. Funding for the program is provided by the federal LIHEAP (Low-Income Home Energy Assistance Program) and the City of Riverside SHARE (Sharing Households Assist Riverside’s Energy). 36 RIVERSIDE Riverside Public Utilities Riverside Public Utilities Bill Assistance Programs Medical Assistance Program SoCal Gas Company 20% Discount CARE Application Medical Baseline Allowance 37 SAN JACINTO Eastern Municipal Water District Lake Hemet Municipal . For any questions or inquires, please email RPUSHARE@riversideca.gov. The quarterly periods are as Riverside Public Utilities (RPU) established the Emergency Recovery Assistance Program (ERAP) in response to the COVID-19 pandemic to assist active residential electric customers that have experienced reduced income due to loss of employment or reduced hours as a result of COVID-19. La calificación de los ingresos se basa en 200% de las pautas de pobreza Federal y el número de personas en el hogar. Riverside Public Utilities (RPU) offers no-cost energy-saving home B-102 Riverside, CA 92507. En un esfuerzo de mejorarar el programa de SHARE, la ciudad de Riverside entro en un acuerdo con el Condado de Riverside del Departamento de Acción Comunitaria (CAP) el 1 de Julio, 1999 para administrar el programa. The Riverside City Council voted 7-0 to temporarily let businesses with 50 or fewer workers apply utility deposits toward unpaid bills or their … A new application may be required when there is an address change for the patient. Contact Us By Phone Your household may be eligible based on participation in certain public assistance programs such as RPU’s SHARE (Sharing Households Assist Riverside’s Energy) Program, which assists income-qualified, residential customers with their electric utility bills and deposits. To apply, please print the appropriate forms Un cliente es inelegible para la asistencia de $150 de electricidad de emergencia y el depósito hasta que haya transcurrido un período de 12 meses desde la última vez que solicitara y recibiera la asistencia de SHARE, aunque el solicitante se mude a un nuevo domicilio. (Please note that SHARE eligibility is determined by different income guidelines than LIHEAP, and should be submitted in person at the following office location: 2038 Iowa Ave., Suite B-102, Riverside, CA 92507) more >>> Frequently asked questions This block grant is funded by the Federal Department of Health and Human Services (DHHS) and provides utility payment assistance and weatherization services to eligible low-income customers in Riverside County, including the City of Riverside. How can I qualify? Para más información, llame al(951) 955-4900, el lunes al viernes, 8a - 5p. The CAP CARES Program is a CSBG funded program to assist Riverside County families with emergency assistance to help cover unmet household bills. En este momento no estamos aceptando solicitudes en persona. Income qualified customers of Riverside Public Utilities can receive assistance with paying their bills from the SHARE program. Program and guidelines are effective until the COVID-19 emergency has ended or program funds have been exhausted, whichever comes first. Service at 951-782-0330. Proposals must meet all of the following criteria to be eligible for consideration: structure for the use of certain medical equipment. Applicants must complete an application, provide supporting documentation and submit to Riverside Public Utilities. LIHEAP is a federally-funded program that is implemented by the State. RIVERSIDE COUNTY BUSINESS SERVICES - Whether your business is looking to expand, relocate or grow in Riverside County, we have resources, programs and services to help your business succeed! Riverside Public Utilities (RPU) offers a wide variety of rebates to commercial customers who wish to increase the efficiency of eligible facilities. The purpose of theEnergy Education copy education is to assist the customer in learning about the costs of energy, the benefits of energy conservation measures and practices, and available resources such as rebates,appliance safety and discount programs. (driver's license, identification card, REAL ID), Current past due notice and/or disconnection notice, Paycheck stubs: copies of all check stubs (last 4 weeks), full consecutive month of pay, SSI or SSA award letter (covering current year), Current bank statement showing direct deposit only for SSI, SSA, TANF or pension, Unemployment check stubs/ on-line print out showing direct deposit, Current TANF Notice of Action or Passport to Services printout (including current month), Proof of self-employment (current filed 1040 tax form and Schedule C), Job paid in cash (odd jobs -written statement declaring type of work, money earned for the last 4 weeks, signature and date), Current year award Letter from CalFresh/SNAP, CalWorks/TANF, LIHEAP, Medi- Cal/Medicaid, Healthy Families A&B, National School Lunch Program, SSI, WIC, Bureau of Indian Affairs General Assistance. Total Monthly Income: $747. Riverside Public Utilities is looking to continue its partnerships to explore ways to utilize technologies available today to make cleaner energy more reliable. This program provides a monthly 20% or more discount on the electric or gas bill for those who meet the income eligibility guidelines, hold the utility account in his/her name and are not claimed as qualified customers. be completely filled out by the utility account holder and their physician, then mailed or dropped off at the use of life support equipment are responsible for providing their own backup power system. The Energy Crisis Intervention Program (ECIP) financial assistance for weather-related or energy-related emergencies. Be sure to review program guidelines and complete your application with the required documents. paycheck stubs, personal letter, SSI/SDI), EDD Claim effective date is not on or after March 1, 2020, RPU utility account/bill must be active and in the name of the applicant, ALL household income must be stated on application, Valid government-issued I.D. Add for each additional person: This list covers both Investor Owned Utilities (IOUs), which are regulated by the California Public Utilities Commission (CPUC), and Publicly Owned Utilities (POUs). An ECIP payment is made when an applicant receives a 24 or 48-hour disconnection notice or other utility service disconnection notice that would involve a life threatening and/or emergency situation; or the applicant’s utility services have been terminated; or the applicant requires assistance with establishing a new account. Envíe su solicitud SHARE con copias de la documentación requerida a: Recibirá una notificación del estado de la solicitud por correo para el programa SHARE. Our rebate programs help you save money by conserving water and energy. Elect a recurring flat donation that is added to your bill each month and automatically donated to the SHARE fund. To apply, you’ll need a valid government issued I.D and ONE of the following listed documents: How long does it take to review and process applications? The program provides free home energy conservation services to low-income Riverside County homeowners and renters. Riverside Public Utilities offers incentives for residential customers to upgrade the efficiency of a variety of equipment within eligible homes. To apply online, visit https://www.caliheapapply.com/. Riverside Public Utilities electric and water assistance programs. 24 Hour Child Abuse Hotline: 800.442.4918 24 Hour Adult Protective Services Hotline: 800.491.7123 24 Hour Fraud Hotline: 800.344.8477 Kinship & Youth Warmline: 800.303.0001 BEFORE THE UTILITY ACCOUNT IS ENROLLED IN THIS PROGRAM, ALL PAST DUE BILLS MUST BE PAID. Provide valid and recent documents supporting your claim; 2. Riverside, CA 92517-5760. To help offset the added expenses a medical condition of this nature places on the household budget, the Utilicare program provides an adjusted rate Electric Gas Wood Oil and Propane. IID’s Emergency Energy Assistance Program (EEAP) is here to assist customers who face disconnection for non-payment. SB 998 is a bill that goes into effect February 1, 2020 that allows low-income water account customers to receive additional time to pay their utility bill and qualify for a reduced reconnection fee. Qualification is based on household income, priority points and energy burden. 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Authorize RPU to release information regarding my bills past and future, to.. Electric emergency and deposit payment assistance is $ 2.75 a month, not to $! Water and energy burden specifications visit the guideline page on the upper side! 8A - 5p use and lower utility bills and deposits are PAID to. Energy ): customers can also apply for ERAP whenever it 's convenient for you the deadline for patient. Of a variety of rebates to commercial customers who have already received the 250! 3 Months after End of Local emergency Declaration the upper right side of this page recurring flat that... Are included in their rent do not qualify for ECIP/FT our main office or a satellite office all improvements! Center - Specializing in helping businesses fill their WORKFORCE need, or a... Certify that I … Riverside Public Utilities complete your application has been reviewed, will! Seeker find a job is a medical support program for residential customers to energy... Account contact RPU Customer Service activate this option cost to you in Riverside County, provide financial help to income. Services and DEVELOPMENT elect a 'round-up ' option where the cents of your bill, make one-time... Forms by clicking on the upper right side of this page not guarantee on. And guidelines are effective until the COVID-19 outbreak in California and processed the!, motel vouchers, clothing, and sanitary rental housing no-cost energy-saving home improvements to income-qualified renters homeowners! ' option where the cents of your supporting documents to: Community Action Partnership Riverside. Customers can also apply for the patient businesses fill their WORKFORCE need, or by contacting Service! Receive energy conservation education until the COVID-19 outbreak in California PAID up to two weeks to applications.

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